Refund policy

Returns & Refunds Policy

We want you to be completely happy with your purchase. If something isn’t right, here’s how we handle returns and refunds.

Return Period

You have 30 days from the date of purchase to request a return. After 30 days, unfortunately, we can’t offer refunds or exchanges.

Return Eligibility

To qualify for a return:

  • Your item must be unused, unassembled, and in the original packaging.

  • All parts and accessories must be included.

  • A receipt or proof of purchase is required.

Items Not Eligible for Return

We are unable to accept returns for:

  • Products that have been assembled, used, or damaged after delivery.

  • Sale or clearance items.

  • Custom orders, unless faulty.

Exchanges

If your item is faulty or damaged, we’re happy to replace it at no cost. Please contact us first so we can arrange a suitable solution.

Refund Process

Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed and returned to your original payment method within a few days.

Shipping Your Return

To return a product, please send it to:
24 Tymon North Green, Tallaght, D24, Ireland

  • Customers are responsible for return shipping costs.

  • Original shipping charges are non-refundable.

  • We recommend using a tracked service for items over €75.

  • Please do not send your purchase back to the manufacturer.


Refunds can take a few days to appear. If you haven’t received yours yet, check with your bank or card provider first. Still no sign? Email ghinstallation1@gmail.com and we’ll look into it for you.

Need Help?

We’re here to help. Email us at ghinstallation1@gmail.com